ENGWE APP User Privacy Policy
03-28-2024 V1.0.0
Dear ENGWE APP user,
in order to facilitate your use of ENGWE APP, this app will collect, use, store, and provide your personal information to the public in accordance with the provisions of the ENGWE APP User Privacy Policy (hereinafter referred to as "this policy"). This policy is applicable to your access and use of this application by any means.
Please read this policy carefully and make sure you understand our rules for handling your personal information. If you click "Agree" and confirm submitting and using this app, or continue to use this app after we update this policy (we will promptly notify you of the update), you will be deemed to agree to the content of this policy (including the updated version), and agree to our collection, use, storage, and external provision of your personal information in accordance with this policy.
1. How do we collect and use your personal information
(1) Collection of information
To ensure the safety of your use of this app and improve your experience, we will collect, use, and save the following information related to you. If you do not provide relevant information, you will not be able to enjoy the following corresponding services provided by us:
1) When registering this application, you need to authorize us to obtain or actively enter your email account, username, and email verification(OTP) code information;
2) When you log in to this application, you need to obtain authorization from us or actively enter your email account+login password;
3) When you reset the login password for this application, you need to authorize us to obtain or actively enter your email account, email verification(OTP) code, and login password information, and agree to our verification of the validity of the relevant information provided by you.
4) When you first download this app and enter the app, you need to authorize us to use your location information, wireless/data networks, Bluetooth, photos, media content, and file access rights on your device for location services, Navigation and cycling trail recording services, BLE connect service, service usage, and message notification services in the app. "However, these permissions will not be enabled by default, and will only be used for the implementation of specific functions or services with your explicit authorization. You can also revoke the authorization.". In particular, even if we obtain these sensitive permissions with your authorization, we will not collect your information when relevant functions or services are not needed.
5) If our use of your personal information goes beyond the stated purpose and has a direct or reasonable connection with the collection, we will inform you again and obtain your express consent before using your personal information.
(2) Use of information
1) During the period when we provide you with government affairs and convenience services, you authorize us to continuously collect your information. On the premise of complying with relevant laws and regulations, we may use the information collected to provide you with services (such as the email account used to receive the verification code, which is a prerequisite for continuing to obtain services).
2) After collecting your personal information, we will use technical means to deidentify, encrypt, or anonymize your information. Through these deidentified, encrypted, or anonymized information, it will not be possible to identify your specific information subject identity.
3) Other uses authorized and agreed by you, as well as legal, regulatory, and regulatory requirements.
(3) Exceptions to obtaining authorized consent
According to relevant laws and regulations, regulatory requirements, and national standards, in the following circumstances, we may collect and use your relevant personal information without seeking your authorization and consent:
1) Directly related to national security and national defense security;
2) Directly related to public safety, public health, or significant public interests;
3) Directly related to criminal investigation, prosecution, trial, and execution of judgments;
4) For the purpose of safeguarding your or other individuals' significant legitimate rights and interests such as life and property, but it is difficult to obtain your own consent;
5) The collected personal information is disclosed to the public by yourself;
6) Collecting personal information from legally disclosed information, such as legal news reports, government information disclosure, and other channels;
7) Necessary for signing and performing the contract according to your requirements;
8) Necessary for maintaining the safe and stable operation of the products or services provided by us, such as detecting and disposing of failures, fraud, or theft of the products or services;
9) Relevant to laws and regulations, regulatory requirements, and obligations stipulated by industry competent departments.
2. How do we share, transfer, and publicly disclose your personal information
(1) Share
We will not share your personal information with companies, organizations, and individuals other than ourselves, except for the following circumstances
1) Sharing with explicit consent: After obtaining your explicit consent, we will share your user information with other parties;
2) Sharing under legal circumstances: We may share your personal information externally in accordance with laws and regulations, regulatory requirements, litigation dispute resolution needs, or according to legal requirements of administrative and judicial authorities.
3) In order to facilitate the handling of services or assist in resolving disputes, in some cases, only by sharing your user information can you facilitate the handling or handling of disputes or disputes between you and others.
4) Sharing with our third-party service providers: To facilitate our provision of services to you, your personal information may be shared with our third-party service providers, and we will again seek your express consent.
(2) Transfer
We will not transfer your personal information to any company, organization, or individual. Except in the following cases:
1) Obtain your consent in advance.
2) Provide in accordance with applicable laws and regulations, legal process requirements, and mandatory administrative or judicial requirements.
(3) Public disclosure
We will only publicly disclose your personal information under the following circumstances:
1) With your express consent or based on your active choice, we may publicly disclose your personal information;
2) If we determine that you have violated laws and regulations or seriously violated our relevant agreement rules, or in order to protect the personal and property safety of us or the public from infringement, we may publicly disclose your personal information in accordance with laws and regulations, comply with court judgments, rulings, or other legal procedures, comply with the requirements of relevant government agencies or other competent authorities, or our relevant agreement rules, Including relevant violations and the measures we have taken against you.
3) According to national policy arrangements or legal provisions, we and relevant government agencies may conduct organizational restructuring, asset allocation, transfer, or similar transactions, and your information may be transferred as part of them. We will comply with the requirements of relevant laws and regulations, notify you before transfer, ensure the confidentiality of information during transfer, and continue to perform corresponding responsibilities and obligations after changes.
(4) Exceptions to obtaining prior authorization for sharing, transferring, and publicly disclosing personal information
Under the following circumstances, sharing, transferring, and publicly disclosing your personal information does not require your prior authorization and consent:
1) Relating to national security and national defense security;
2) Relating to public safety, public health, or significant public interests;
3) Relating to criminal investigation, prosecution, trial, and execution of judgments;
4) "For the purpose of safeguarding your or other individuals' significant legitimate rights and interests such as life and property, but it is difficult to obtain my consent;";
5) Personal information that you disclose to the public on your own;
6) Collecting personal information from legally disclosed information, such as legal news reports, government information disclosure, and other channels;
7) Other circumstances related to our performance of laws and regulations, regulatory requirements, and obligations stipulated by industry authorities.
3. How do we save your personal information
During your use of this app service, we will continue to save your personal information for you. After you cancel this app account, we will only retain your personal information for the period specified by laws and regulations, regulatory requirements, and the period necessary to achieve the purposes of this policy statement. After the above personal information storage period is exceeded, we will delete or anonymize your personal information.
4. How do we protect your personal information
We strive to provide security for users' personal information to prevent the loss, improper use, unauthorized access, or public disclosure of information.
(1) In order to ensure the security of your information, we will use security measures that meet industry standards to protect the personal information you provide, in accordance with the relevant requirements of laws and regulations and the existing technology level. We will take physical, technical, and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure, and change, and strive to prevent unauthorized access, public disclosure, use, modification Damaged or missing.
(2) The Internet environment is not 100% secure, and we will do our best to ensure the security of your personal information. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, as well as other personal information disclosure security incidents, we will initiate an emergency plan to prevent the expansion of security incidents. At the same time, we will also report the handling of personal information security incidents in accordance with regulatory requirements.
(3) We will take all reasonable and feasible measures to ensure that no personal information unrelated to you is collected.
5. How to update this policy
In order to provide you with better services, our company and related services will be updated and changed from time to time, and we will revise this privacy policy from time to time. These amendments form a part of this privacy policy and have the same effect as this privacy policy. Without your explicit consent, we will not reduce your rights under the currently effective privacy agreement.
In necessary circumstances such as changes in relevant laws and regulations or changes in our services, if we need to make changes to this policy, we will request your confirmation again by prompting in the pop-up window on the homepage before the amendment takes effect. Upon confirmation, it will take effect and replace the previous relevant content. If you choose to continue using the relevant services, it will be deemed that you fully agree to and accept the new modifications.